GDPR - All you need to know

Time:

35 mins

8 Videos

8 Quizzes

What this course is about

A plain-English guide to handling customer data in hospitality. Learn what counts as personal data, the legal basics, confidentiality, subject access requests, and simple ways to keep information secure at reception, on the floor, and in the back office.

Course Chapters

Intro to GDPR
The law
PID
Security & confidentiality
Subject access request
More on the law
Recap

Intro to GDPR
The law
PID
Security & confidentiality
Subject access request
More on the law
Recap

EHO APPROVED

By NIck Lowe

Enviromental Health Officer

Nick Lowe is an Environmental Health Officer with nearly 40 years of experience, primarily in food safety and standards.

For most of his career, he has worked in a large metropolitan authority, where he was formerly Head of Food Safety.

In addition to Environmental Health, Nick holds qualifications in Health & Safety, Lead Assessor Role, and Licensing Law.

He also sits on the Food Standards Agencies, Food Standards and Labelling Focus Group.

Endorsed by